Leading technology companies are offering customers new ways of ordering — by voice or product image. Additionally, leading retailers and distributors are using AI-enabled business intelligence to understand customer needs better and are applying autonomous vehicles, including drones, for deliveries. On this webinar, which is based on original research, Author Ian Heller of Distribution Strategy Group will delve into how important all of this is to customers and whether distributors need to build a whole new set of technological capabilities to remain competitive.
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