Value-Added Services as a Survival Strategy - Real Value isn't Free Many distributors historically gave away services as part of selling products. Now that assortment and availability have been commoditized, distributors are finding that a strong service menu can differentiate them from their competitors. However, “free” services are usually poorly developed and managed — not…

There is no crystal ball, but forecasting is the next best thing you can do to predict your business’s economic future.  EMDA has partnered with other distribution associations as part of the AEA (Association Education Alliance) to offer a monthly series of ITR reports and Q&A sessions to address economic trends. EMDA is pleased to…